Last Updated: April 2026

SuccessRX ("we," "us," or "our") is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Full name, email address, and phone number
• Date of birth and gender
• Health and medical information necessary to provide care
• Payment and billing information (processed securely)
• Device and usage data when you browse our website

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our medical services
• Communicate with you about appointments, prescriptions, and updates
• Process payments and fulfill orders
• Comply with legal and regulatory obligations
• Respond to your inquiries and provide customer support

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

HIPAA Compliance

SuccessRX complies fully with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled with the utmost care and is only disclosed as permitted or required by law, or with your explicit written authorization.

SMS & Text Message Privacy

If you opt in to receive SMS communications from SuccessRX, your phone number and messaging data will never be sold, shared, or rented to third parties or affiliates for marketing purposes. Message and data rates may apply.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may adjust your browser settings to refuse cookies, though this may limit some site functionality.

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information from unauthorized access, disclosure, or loss.

Data Retention and Deletion

We retain personal information, including health and medical information, for as long as necessary to provide our services, support the delivery of healthcare services, maintain required medical and business records, comply with applicable legal, regulatory, and contractual requirements, and fulfill the purposes described in this Privacy Policy.

Certain information, including medical and healthcare records, may be required to be retained for specific periods under applicable federal or state laws and regulations. Where such retention is required, we will retain the information for the period required by applicable law.

When information is no longer required to be retained, we take reasonable steps to securely delete, destroy, or de-identify it in accordance with applicable law and our record retention and data destruction practices.

If you request deletion of your personal information, we will process the request in accordance with applicable law. Certain information may need to be retained where required for legal, regulatory, medical-record, security, or other legitimate purposes.

Third-Party Services

We may share information with trusted third-party providers (such as pharmacy partners and payment processors) solely to deliver our services. These parties are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.