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We are here for your on your journey to discover a healthier you. Email us and we will get back to you promptly.

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Let’s journey together. Inspiring you to find SUCCESS in wellness.

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Questions? Message our care team anytime through the SuccessRX Patient Portal.
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Prescribe success. Start with your health.
Answer a few questions about your health history to be reviewed by a US-licensed medical provider
Charges apply after our licensed physicians approve your treatment.
Orders are delivered anywhere in the US within 5-7 business days on your doorstep
If prescribed, receive automatic refills and ongoing support online or over the phone

HAVE QUESTIONS?

Here are some of our frequently asked questions. Can’t find the answer? Please send us an email or chat with us. We are here to help.

FAQ's

SuccessRX — Frequently Asked Questions

Your provider will recommend the treatment and dose that best fits your health profile and goals. Current categories include:

Weight Loss — Semaglutide, Tirzepatide (GLP-1 therapy)
Sexual Health — Tadalafil, Sildenafil, PT-141
Hair Restoration — Finasteride
Wellness & Longevity — Sermorelin, NAD+, B-12, Methylene Blue, Glutathione

How It Works

Getting started takes four steps:

1. Complete your online intake — Tell us about your health history and your goals through a
short, secure form. Most people finish in under 5 minutes.

2. A licensed provider reviews your case — One of our physicians personally reviews your intake
to confirm your requested treatment is a safe, appropriate fit for you.

3. Your prescription ships to your door — Once approved, your medication and any supplies
you need to use it ship directly to you in discreet packaging.

4. Your care team stays with you — From your first dose through every adjustment, your
SuccessRX provider and support team are available whenever you need them.

Yes. Your intake, provider review, prescription, and ongoing care all happen online through your
secure SuccessRX App — no office visits or waiting rooms required.

You'll receive a full refund. Our providers only prescribe when a treatment is a safe, appropriate fit
for your health profile.

Your SuccessRX App is where you'll message our clinical team, track your dosing schedule, and
stay on top of refills — all in one place.

Clinical & Medical Review

A licensed SuccessRX physician reviews your medical history, current medications, and health
profile to determine whether the treatment you're requesting — whether that's a GLP-1 for weight
loss, a peptide like Sermorelin, or a sexual health or hair restoration medication is safe and
appropriate for you, and to confirm the best option and starting dose.

No in-person visit is required to get started. Everything is reviewed through your online intake.
Depending on your individual health history and the treatment you're requesting, your provider
may recommend lab work as part of your ongoing care.

It depends on the treatment. GLP-1s and several of our peptide therapies (like Sermorelin) start at
a lower dose that your provider titrates up based on your response and tolerance. Other
medications such as Tadalafil, Sildenafil, or Finasteride typically start at a standard clinical dose
that your provider adjusts only if needed.

Semaglutide is a once-weekly injectable that targets GLP-1 receptors to reduce appetite, slow
digestion, and support blood sugar regulation. Tirzepatide works on both GLP-1 and GIP
receptors, which for many patients means stronger appetite control and greater average weight
loss. Your provider will recommend the option that best matches your health profile and goals.

Always. Your care team is available throughout your program — not just at your intake — for
dosing questions, side effects, or anything else that comes up.

Pharmacy & Medication

Every approved order includes your prescribed medication and clear written dosing instructions
from your care team. Injectable treatments (GLP-1s, NAD+, B-12, Sermorelin, PT-141, Glutathione)
also include the syringes and needles you need to administer them. Oral treatments (Tadalafil,
Sildenafil, Finasteride, Methylene Blue) ship ready to take as prescribed.

It depends on the treatment, most injectable medications require refrigeration, while oral tablets
don't. Your care team will walk you through the exact storage, prep, and administration steps for
whatever you're prescribed.

Message the clinical team through the SuccessRX App any time — they'll help you get back on
schedule or answer questions about how your medication is working for you.

Yes — every prescription is filled through a licensed U.S. pharmacy and shipped directly to you.

Shipping & Delivery

For most states, your order ships within 2–3 business days of approval. You'll receive an email with
tracking information as soon as it's on its way

Yes. Every order ships in plain, unmarked packaging with no indication of its contents.

SuccessRX currently ships to patients in all 50 states. Your intake will let you know right away if
we're not yet able to serve your state with a specific product.

Once the carrier confirms delivery, fulfillment on our end is considered complete, so we're unable
to reship medication after a delivery confirmation. If your package is marked delivered but you
never received it, please file a claim directly with the carrier. If tracking shows a delay before
delivery is confirmed, reach out to our care team and we'll help you sort it out.

Billing, Cancellations & Refunds

Pricing depends on your medication and program length — your exact plan cost and billing
cadence (recurring subscription or flat program price) are shown before you check out and
confirmed again in your intake.

If you cancel before your provider review is complete, you'll receive a full refund. If you cancel
after your provider has reviewed your case and issued a prescription, refunds are not provided.

No. If our provider determines the treatment you requested isn't a safe or appropriate fit for you,
you'll receive a full refund.

Eligibility & Qualification

Your intake is reviewed by a licensed medical provider who will evaluate your health history, current medications, and wellness goals to determine whether treatment may be appropriate for you. If additional information is needed, we'll follow up directly before any prescribing decision is made.

From there, if a provider determines you are eligible and a prescription is issued, your medication will be sent directly to your door. No waiting room, no in-person visits required — just a simple, guided process designed to support your health journey safely and conveniently.

SuccessRx does not guarantee approval. All prescribing decisions are made solely by a licensed medical provider based on individual health evaluation.

If our provider determines that a program isn't the right fit for you at this time, you'll be notified and given a clear explanation of why. Not qualifying doesn't mean your health goals are out of reach, it simply means we want to make sure any treatment you receive is safe and appropriate for your individual needs.

Our team may recommend alternative options or suggest speaking with your primary care provider to explore other paths forward.

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CONTACT

The information on this website is for informational purposes only and is not intended as medical advice or a substitute for consultation with a qualified healthcare provider. Medical services are provided by licensed healthcare providers through telehealth in states where permitted by law. Compounded medications are not reviewed or approved by the U.S. Food and Drug Administration for safety or effectiveness. Individual results may vary.
Join our community of Success.

CONTACT

The information on this website is for informational purposes only and is not intended as medical advice or a substitute for consultation with a qualified healthcare provider. Medical services are provided by licensed healthcare providers through telehealth in states where permitted by law. Compounded medications are not reviewed or approved by the U.S. Food and Drug Administration for safety or effectiveness. Individual results may vary.
The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.

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Important disclaimer

The information provided by SuccessRX is for educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment. All treatments are provided only after evaluation and approval by a licensed healthcare provider.
Certain therapies offered may be considered investigational or may not be approved by the U.S. Food and Drug Administration (FDA) for specific uses. These treatments are prescribed at the discretion of licensed medical professionals in accordance with applicable laws and medical guidelines.
Individual results may vary, and no guarantees are made regarding outcomes. By pursuing treatment, you acknowledge and accept the potential risks and benefits associated with medical care provided through SuccessRX. If you are experiencing a medical emergency, please contact emergency services immediately.